Cancellation policy

Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy outlines how you can change or cancel these types of purchases.
Subscriptions
When you purchase HS4CC Academy membership, you are purchasing a subscription. Your subscription is automatically set to "pause" upon activation. You will not be billed for a second year unless you reactivate your subscription. This setting prevents unintended renewal, but if you don't want to renew your subscription, you must cancel it.

See our returns policy for more details on returns and refunds.

Frequently Asked Questions

Dual enrollment is when high school students are allowed to enroll in college-level courses through a college. Homeschool students will earn high school credit and college credit for the same course.

These courses are delivered fully online in an asynchronous format. There are no specific days or times that you must be online.

HS4CC Academy serves students ages 13-20 who are enrolled in grades 9-12 (or the homeschool equivalent) and have not yet graduated from high school. Individual college partners may impose additional age, grade level, or admission requirements.

Purchase an annual enrollment for your student.
Shop for classes in the HS4CC Academy store. ($0-$299 each)
Your student will receive their login information prior to classes starting.

Note about multiple students: HS4CC Academy store accounts are attached to one email. If you have multiple students, create separate HS4CC Academy accounts for each.

$199 HS4CC-Academy Annual Enrollment fee is non-refundable.

Policy for each vendor differs slightly. Please read carefully.

ASU Session-based ASU session-based courses are refundable until the 1st day of class. After the 1st day of class, you may request a course swap into a different ASU course in the first 14 days if you are unsatisfied.

ASU On-demand ASU on-demand courses "start" the day you purchase them and are nonrefundable. During the first 14 days of your on-demand course, you may request a course swap to a different ASU on-demand course if you are not satisfied.

Regent University Session-based RU session-based courses are refundable during RU's published "drop period" which is approximately the 7th day of class.

Google Certificates: There is no cash value assigned to your Google Certificate. HS4CC Academy has a limited number of scholarships to award and has the right to refuse future access to certificates for students who do not complete their current certificates under the scholarship.

Peterson's Test Prep subscription is nonrefundable.

To initiate a refund or swap, please contact us at billing@hs4cc.org.

All colleges and universities in the HS4CC Academy are regionally accredited, the highest level of accreditation available, which offers the best chance of credit transfer.

Keep in mind that your receiving institution makes the final decision on which credits they accept for your degree/major.

The highest acceptance of dual enrollment courses will be when the student stays with the institution for their degree after high school.

ASU enrollment is very exact. Please read carefully and contact us with questions at Admissions@hs4cc.org

Current ASU students: you must finish your course and transcript it (if desired) prior to enrolling in HS4CC Academy. Courses that were completed but not transcribed may be deleted by ASU. Please make sure your dashboard is "clear" of pending courses.

Former & Current ASU students: We must locate your record using your ASURITE ID. If ASU locates a prior ASURITE ID, they will flag your account and do a manual audit that takes approximately 21 days. Please take a moment to obtain your ASURITE ID and include it on your enrollment form with us.

Regent University dual enrollment is limited to students in grades 11-12 only.

The Regent University enrollment process has 3 tasks that must be completed before enrolling in classes with them. You only need to do this process once.

Regent policy requires that the enrollment process be completed at least 2 weeks before classes begin. We recommend starting this process as soon as possible.

1. University Early College Application (Link will be sent to you when you purchase your first RU course from us.)

2. A high school transcript is required. You may use your own template, the HS4CC template, or the free template provided on the Regent University website for homeschoolers.

3. Parent verification form is required. This form will be provided to you directly from Regent.

HS4CC Academy Enrollment admissions@hs4cc.org
Registration, withdrawal, or course swaps registrar@hs4cc.org
Course Help: Refer to your course syllabus for instructions.
ASU Learning Services (SAILS) earned@asu.edu
ASU Learner Support Coaches earned@asu.edu
ASURITE & Technical Support ulcourses@asu.edu
ASU 1098-T (Tuition tax form) taxcredits@asu.edu
For all other questions: cookderosa@hs4cc.org